Lexx asked:
Been told by the flight company reps, of Fly be in Belfast City airport that we can’t proceed to flight to Geneva with ID cards we need passports. We been turned back. We are from Lithuania and we were taking holiday to Geneva and then transfer to France for ski holiday through the skidirect.com. At the check in we was told that we have to use passports not ID cards as they are not in EU and ID cards not accepted. So we had 1 hour to sort this out. I was sure we can use ID cards as when I made a payment is says need to be valid ID card or a passport. From faces we saw was sure they not sure about that them self’s. But they told us to get passports or we will loose flight. So I and other friend had to head back long way home on M1 and try to get in time but that was impossible even for 007 Bond.
2 other friends stayed at the airport to wait for us and with other friend we made grand theft Auto on roads of Belfast. 120miles and hour all the way lets say 40 miles there and back, please keep in mind Belfast city and traffic as it was midday. And drop of in one house and other house to get passports.
On the way towards home we been on the phone with Fly be and I was asking could we call them on the way back with the details they need for check in our luggage. But they told they need passports not details and if we not make in time we will miss flight.
So we were on the age to kill someone or kill ourselves in any time. And I was sure that we don’t need the passports.
Lucky enough of playing chickens and GTO and a good car 2010 we was heading back to Belfast city.
we been 56min from time given and received call from our couples that Fly be confirmed that this is they mistake and that we could fly with ID cards no problem. These stupid people didn’t knew that Switzerland is in Schengen country list and you can fly there as in other EU countries.
After this call we were already in airport car park. Lucky all live. FLY be staff looked very relieved that we back safe and our luggage was already checked in without even need our ID cards or passports. It was just formal for printing out tickets.
All holiday was stressed out and could not feed holiday at all.
If anyone could make since out of this or help what could I do against the FLY be of this misinformation related to our Origin and they knowledge of what the should know in the first place.
Do I have a right to make a claim against them or to suit them for something as this ruin all our party holiday?
Been told by the flight company reps, of Fly be in Belfast City airport that we can’t proceed to flight to Geneva with ID cards we need passports. We been turned back. We are from Lithuania and we were taking holiday to Geneva and then transfer to France for ski holiday through the skidirect.com. At the check in we was told that we have to use passports not ID cards as they are not in EU and ID cards not accepted. So we had 1 hour to sort this out. I was sure we can use ID cards as when I made a payment is says need to be valid ID card or a passport. From faces we saw was sure they not sure about that them self’s. But they told us to get passports or we will loose flight. So I and other friend had to head back long way home on M1 and try to get in time but that was impossible even for 007 Bond.
2 other friends stayed at the airport to wait for us and with other friend we made grand theft Auto on roads of Belfast. 120miles and hour all the way lets say 40 miles there and back, please keep in mind Belfast city and traffic as it was midday. And drop of in one house and other house to get passports.
On the way towards home we been on the phone with Fly be and I was asking could we call them on the way back with the details they need for check in our luggage. But they told they need passports not details and if we not make in time we will miss flight.
So we were on the age to kill someone or kill ourselves in any time. And I was sure that we don’t need the passports.
Lucky enough of playing chickens and GTO and a good car 2010 we was heading back to Belfast city.
we been 56min from time given and received call from our couples that Fly be confirmed that this is they mistake and that we could fly with ID cards no problem. These stupid people didn’t knew that Switzerland is in Schengen country list and you can fly there as in other EU countries.
After this call we were already in airport car park. Lucky all live. FLY be staff looked very relieved that we back safe and our luggage was already checked in without even need our ID cards or passports. It was just formal for printing out tickets.
All holiday was stressed out and could not feed holiday at all.
If anyone could make since out of this or help what could I do against the FLY be of this misinformation related to our Origin and they knowledge of what the should know in the first place.
Do I have a right to make a claim against them or to suit them for something as this ruin all our party holiday?